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Full job description
THE LONGBOARD [ST. JOHN] – BARTENDER
- NO LATE NIGHTS
- HOLIDAY CLOSURES [THANKSGIVING DAY & CHRISTMAS DAY]
THE ATMOSPHERE
The Longboard St. John is a Caribbean-inspired coastal kitchen, focusing on fresh, local ingredients. We offer light and healthy fare and creative cocktails inspired by coastal regions around the globe. The Longboard celebrates the adventurous yet laid back ocean lifestyle of the islands, embracing St. John’s tropical setting, local flavors, and relaxed island mentality.
The Longboard St. John is a Caribbean-inspired coastal kitchen, focusing on fresh, local ingredients. We offer light and healthy fare and creative cocktails inspired by coastal regions around the globe. The Longboard celebrates the adventurous yet laid back ocean lifestyle of the islands, embracing St. John’s tropical setting, local flavors, and relaxed island mentality.
THE IDEAL MATCH
The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists in getting the job done, and enjoys working alongside a large team to improve performance and increase retention. Vibe check: We’re hiring bartenders who are equal parts drink experts and crowd-pleasers. Think fast, friendly, and focused—upholding our standards while keeping up with a high-volume rush. Our bartenders are representatives of the restaurant to guests. Bartenders are responsible for assembling and serving all beverages while guiding guests through the
Longboard experience.
The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists in getting the job done, and enjoys working alongside a large team to improve performance and increase retention. Vibe check: We’re hiring bartenders who are equal parts drink experts and crowd-pleasers. Think fast, friendly, and focused—upholding our standards while keeping up with a high-volume rush. Our bartenders are representatives of the restaurant to guests. Bartenders are responsible for assembling and serving all beverages while guiding guests through the
Longboard experience.
BALANCED HOSPITALITY
The Longboard St. John brings a fresh, vibrant take on coastal Caribbean dining—where tropical, casual vibes meet elevated experiences. Our restaurants are destinations that blend music, sunshine, island flavors, and top-tier hospitality into unforgettable moments. We’re laid-back but dialed in. Professional but never stuffy. Every guest is welcomed like family— and we take that seriously.
The Longboard St. John brings a fresh, vibrant take on coastal Caribbean dining—where tropical, casual vibes meet elevated experiences. Our restaurants are destinations that blend music, sunshine, island flavors, and top-tier hospitality into unforgettable moments. We’re laid-back but dialed in. Professional but never stuffy. Every guest is welcomed like family— and we take that seriously.
KEY ACCOUNTABILITIES
- Curate the vibe. You’re the director of the guest’s entire journey from the first sip to the final bite
- .Bring the energy. Deliver fast, friendly, and deeply thoughtful service that makes guests feel like regulars on day one. You own their dining experience.
- Speak fluently on ingredients, sourcing, and preparation to confidently guide guest selections.
- Nail the fundamentals. Uphold our service playbook to keep the quality high and the experience seamless.
- Precision pouring. Every pour, shake, and garnish should be an exact specification for guaranteed consistency across the board.
- Represent Ballast standards. Ensure every drink served is a benchmark for quality and presentation.
- Pour responsibly and always maintain a safe environment.
- Collaborate effortlessly with your colleagues. Support the floor team by ensuring quick and seamless drink delivery across all dining room areas.
- Navigate the POS efficiently and accurately for swift order and payment processing.
- Prioritize timing and accuracy. Get orders to the table fast, and do a quick vibe check to ensure everyone is loving it. Check in with your guests early and often.
- Keep your station dialed in – a clean bar is an efficient bar. Maintain a highly organized, clean, and polished bar throughout your shift. Take ownership of health department regulations and always keep it pristine.
- Deliver accurate billing and swift payment processing to close the guest experience on a high note.
- Prioritize professional, respectful, and open communication with all team members.
- Partner with management promptly to resolve any guest feedback or operational challenges.
- Stay ahead of the rush. Prep your garnishes, ice, and syrups so you’re never caught off guard during service.
- Show up to show out. Look sharp, follow the dress code, and bring your best self to every shift.
ROLE REQUIREMENTS
- Minimum 2 years of bartending experience in a high-volume environment.
- Strong beverage knowledge and a passion for the service industry.
- Receptive to constructive criticism and performance feedback.
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment.
- Excellent communication and interpersonal skills.
- Must possess exceptional work ethic, strong attention to detail, and a collaborative attitude.
OUR DNA
At our core, we live by values that shape every interaction, decision, and experience. We offer competitive pay and a culture that values growth. From day one, we’re committed to your personal and professional development through hands-on experience, ongoing training, and clear opportunities to advance. At Ballast Hospitality, when you grow, we grow.
- Integrity is everything. Without it, nothing else matters. We lead with honesty, accountability, and trust. Always doing the right thing, even when no one’s watching.
- We invest in growth. Continuous training and development aren’t extras; they’re essential to our shared success. We see ongoing learning and development as an investment, not just in our team, but in our future.
- Creativity drives innovation. Innovation starts with imagination. We embrace fresh ideas and bold thinking to stay ahead and stand out.
- Happy teams serve better. A happy, supported, and professional team creates the kind of guest experience that sets us apart and empowers us to deliver exceptional experiences.
- We deliver legendary service. The kind of personalized care that turns moments into memories, experiences guests can’t forget, and rave about long after they leave.
- Work hard, stay sharp, and have fun. We bring passion and professionalism to everything we do while keeping it light, positive, and full of energy. Excellence and enjoyment go hand-in-hand.
EQUAL OPPORTUNITY EMPLOYER | COME AS YOU ARE
At The Longboard St. John, we believe great hospitality starts with great people, and that means all people. We don’t care what you look like, where you’re from, who you love, or how you identify. If you have good energy and a passion for making people feel welcome, you’ve got a spot on our team. No judgment. No discrimination. Just good vibes and equal opportunity for all.
READY TO SET THE VIBE?
At The Longboard, we believe our team is the heart of everything we do. If you’re a passionate hospitality-driven leader with a creative eye and ready to help shape the experience at one of St. John’s most exciting destinations—this is your moment.
At The Longboard, we believe our team is the heart of everything we do. If you’re a passionate hospitality-driven leader with a creative eye and ready to help shape the experience at one of St. John’s most exciting destinations—this is your moment.
Join Ballast Hospitality in creating standout dining experiences that celebrate sunshine, culture, and connection—one guest at a time. We look forward to meeting you!
