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Position Summary:
The System Administrator at will play a crucial role in ensuring the smooth operation and maintenance of our IT infrastructure. This position involves managing a variety of applications and systems, including AD Manage Engine, PDQ Deploy, PDQ Inventory, NinjaOne, Azure Enterprise Apps, Active Directory, Intune, AWS Workspaces, and Sophos. The ideal candidate will have a strong background in system and network administration, excellent problem-solving skills, and the ability to work collaboratively with various teams to ensure compliance and optimal performance of our IT resources.
Essential Functions:
- AD Manage Engine:
- Set up automations for user and computer account management.
- Integrate with other systems such as UKG.
- PDQ Deploy:
- Create and update software deployment packages.
- PDQ Inventory:
- Develop and maintain smart lists for inventory management.
- NinjaOne:
- Manage server and laptop patching.
- Set up and enforce IT policies.
- Azure Enterprise Apps:
- Maintain and manage enterprise applications.
- Manage certificate renewals.
- Active Directory (AD):
- Collaborate with Engineering and InfoSec teams to ensure compliance and proper setup of Azure enterprise apps, AD groups, OUs, and accounts.
- Intune:
- Ensure Intune is installed on mobile devices using company apps such as Office 365.
- AWS Workspaces:
- Manage workspaces, ensuring proper use of disk space and proper workspace types.
- Sophos:
- Ensure laptop encryption compliance with Sophos.
- Virtualization:
- Strong virtualization knowledge with tools like Hyper-V and Proxmox.
- Support:
- Day-to-day support for internal clients/customer throughout the organization
- Ability to effectively help, support, and mentor other members of the team.
- Product Implementation:
- Evaluate, implement, and integrate new hardware and software products and services
- Microsoft Admin Center:
- Maintain and support Microsoft tools like Admin Center, Exchange, Entra, SharePoint, Teams, Intune and, Defender.
Skills:
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Coordinates projects; communicates changes in progress; completes projects on time.
- Pursues training and development opportunities, and shares expertise with others.
- Uses logic and reasoning to identify alternative solutions/approaches to problems.
- Certifications in relevant technologies (e.g., Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator) are preferred.
- Experience with automation and scripting is preferred.
Leadership:
- Achieving results through people by successful objective setting, performance review, motivation, delegation, teambuilding, commitment gains, and empowerment.
Attributes:
- Oral Communication– Speaks clearly and persuasively in positive and negative situations; Listens & gets clarification; Responds well to questions; Participates in meetings.
- Written Communication: Writes clearly and informatively; Varies writing style to meet needs; presents numerical data effectively.
- Speech Clarity – The ability to speak clearly so others can understand you.
- Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension – The ability to read and understand information and ideas presented in writing.
- Writing Expression – The ability to communicate information and ideas in writing so others will understand.
Experience & Education Qualifications:
- 3+ years of experience as a System Administrator or similar role.
- Experience working in a Virtualized Microsoft Environment
- Hands-on experience with Active Directory, Group Policies, Server Administration and Microsoft Admin Center tools.
Location/Working Conditions:
- Work is in the office in St. Croix, USVI.
- Required Travel: Infrequent/ Not applicable
Physical Requirements/Work Environment:
- Must be able to stand and sit for prolonged periods of time, talking & hearing constantly.
- Occasionally lift up to 10 lbs.
- Must be able to sit in front of computer monitor(s) daily.
- Noise level: moderate noise level daily in an office atmosphere.
#LI-Hybrid.
Experience
Preferred
- 3 year(s): System Admin
Education
Preferred
- High School / GED or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
